When it comes to business, there’s no doubt that the appearance of your office directly impacts productivity. With the start of the new year, there’s no better time to wipe the proverbial slate clean and boost the efficiency of your team by hiring a commercial cleaning company to help.
Give your office the shine it deserves with a professional crew that has the know-how and experience to get the job done. If you’re a business owner or facility manager who’s considered outsourcing this service but aren’t sure where to start, read on to get the dirt.
Gathering information has never been easier than it is right now, thanks to the internet, so make that your first stop. Today, a reputable company should have a solid digital presence, including a professional website packed with pertinent info. Active social media accounts can also help you get a feel for the company culture and services and provide you social proof on reliability and happy clients.
Once you’ve identified some prospects, ask around to see if your colleagues have heard of them and if so, get their opinion. A digital presence is important, but a good old-fashioned word-of-mouth review is priceless – especially if it’s a good one. Maybe even more so if it’s not.
Be sure that all commercial cleaning candidates are fully insured and have a thorough hiring and training process. If you cannot easily find this information on a company’s website, it might be a red flag. Still considering their services? Do yourself a favor and make these the first questions you ask when you meet with them, which brings us to our next step.
When it’s time to meet in person, be prepared with the following questions:
How long have you been in business? You’re looking for a company with a proven track record offering top-notch services.
What types of facilities do you service, and how many accounts do you currently handle? Which are most in-line with my business? It goes without saying that if your facility has any special requirements the commercial cleaning company you hire should be well-versed in them. They should also have the staff ready to take on your contract.
What types of cleaning services do you provide? Make sure the company you hire is equipped to address the needs of your specific business. After an initial assessment, a great cleaning company will bring issues to your attention that you might not have even been aware of and offer customized solutions.
What are your pricing options? Pricing should be comparable with other area businesses. Not the lowest (you get what you pay for) but also not considerably higher than competitors.
Tell me about your employee screening, training processes, and your turnover rate. It’s imperative that the company you hire provides ongoing education for their team. In-depth training and screening with a low turnover rate ensures quality, safety, and better service.
Do you offer green cleaning? Making a commitment to environmentally friendly cleaning practices is another benefit that many companies offer now. If this is important to you, then find out if it’s an option.
May I contact your references? Reputable commercial cleaning companies come with a long list and they’re happy to share.
Once you’ve selected a commercial cleaning company, it’s important to agree on all the details. You might choose to operate under a continuous improvement plan. This allows the contract to adjust as the needs of your business evolves. Be sure there is a communication plan in place. You need to know who to contact if challenges arise and your team should have a designated point person for them too. It’s also a good idea to discuss the onboarding/transition process to be sure they’re prepared to make it as smooth as possible.
Securing an expert commercial cleaning service is a process, but it doesn’t have to be a daunting one. Breaking it down into these three steps helps you hire the right team from the start.
Want to get your business sparkling for the new year? Contact us today for a free consultation.
If you liked this article, please pass it on.